In this policy, “we”, “our”, or “us” refers to Evolution Mindset Coaching, operators of this website.
We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We may update this Privacy Policy from time to time to reflect new laws, technology, or changes in our services. Any updates will be published on this page.
Last updated: 15th October 2025
1. Information We Collect
The personal information we collect may include:
- Contact details: such as your name, email address, and phone number when you make enquiries, book sessions, or subscribe to updates.
- Service information: details you share during coaching or counselling enquiries, bookings, or sessions.
- Website activity: information like IP address, browser type, date and time of visit, and pages viewed, which may be collected through cookies.
- Published content: testimonials or comments you provide for us to share (with your permission).
We do not collect or store full credit card details. Payments are processed securely through third-party payment gateways.
2. How We Collect Information
We collect personal information when you:
- Contact us via our website, email, or phone.
- Book a session, make a payment, or subscribe to our content.
- Provide testimonials, reviews, or other material for publication.
We may also collect anonymous website usage data using cookies or analytics tools.
3. How We Use Information
We use personal information to:
- Respond to enquiries or requests.
- Provide coaching and counselling services.
- Confirm your identity and manage bookings.
- Send updates or resources you have opted in to receive.
- Improve the performance and content of our website.
4. Disclosure of Information
We only share your information when:
- It is necessary to provide services (e.g. payment processing).
- We are legally required to disclose it.
- You have given explicit consent (e.g. for a published testimonial).
We will never sell or trade your personal information.
5. Testimonials and Published Content
If you provide a testimonial or comment for publication, you grant us the right to publish it on our website and marketing materials. We will only publish personal details (such as your name or age) with your consent.
6. Cookies and Analytics
Cookies are small files stored on your device that help us improve website performance and user experience. We may also use cookies for anonymous analytics or remarketing campaigns (e.g. Google Ads).
You can disable cookies in your browser, but this may affect site functionality.
7. Security
We take reasonable steps to protect the personal information we hold from misuse, loss, or unauthorised access. This includes secure servers, firewalls, and encryption where appropriate.
Please note, no method of online transmission is 100% secure. Information you share with us online is provided at your own risk.
8. Access and Correction
You have the right to access and update the personal information we hold about you, subject to the Privacy Act. We may ask you to verify your identity before providing access.
9. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact us at hello@evolutionmindsetcoaching.com.au.